Whom We Serve
As a public charity, serving the public good, we ultimately serve undergraduate college students. We do so by serving directly persons and teams affiliated with all types of post secondary institutions, organizations, and governing boards that are eligible to participate in the Institute’s educational activities. These include but are not limited to:
- two-year and four-year degree granting regionally accredited institutions
- public and private institutions
- not-for-profit and for-profit educational institutions
- Historically Black Colleges and Universities
- Hispanic Serving Institutions
- Tribal Colleges
- religiously affiliated institutions
- military affiliated institutions
- other special purpose educational institutions higher education-related research, philanthropic and/or policy groups
- organizations/professional associations which support and/or regulate higher education
Any educators and policy makers associated with the pursuit of excellence in undergraduate education are served by the Institute. These professionals come from a wide variety of roles, including, but not limited to:
- faculty
- academic administrators
- student affairs administrators and staff
- chief executive officers
- chief academic officers
- associate academic officers
- chief student affairs officers
- college and university trustees
- enrollment management professionals
- learning support faculty and staff
- librarians
- academic advisors
- orientation professionals
- institutional research and assessment officers
- administrators, staff in first-year and transfer transition programs
- higher education researchers
- staff of regional accreditors
- foundation staff
- coordinating and governing body staff
- other governmental agency personnel
The overwhelming client base for the Institute’s educational services will be derived from within the United States. However, because improving undergraduate education is a worldwide concern, especially the first-year experience and efforts for at-risk and underrepresented students, the Institute will be open to providing assistance outside the United States. The Institute’s principals have already done extensive work in Puerto Rico, Canada, the United Kingdom, Republic of Ireland, Norway, the Marshall Islands, Hong Kong, and South Africa. The lessons learned from interactions with institutions from across the globe will further enhance the Institute’s work with and service to higher education within the United States.
